24/7 dispatch desk
Emergency HVAC & refrigeration response in Gauteng
When a cold room climbs, a freezer room stops defrosting or a server room loses cooling, the cost is measured in hours. Our after-hours desk triages by risk and dispatches the nearest available technician.
Emergency service lines
Emergency Aircon Repair
Total cooling loss in occupied offices, server rooms and retail floors.
Call now →Same-Day Aircon Repair
Booked and attended within the same working day where capacity allows.
Call now →Before the technician arrives
- 01Move perishable stock to the nearest working refrigeration unit or an insulated container with ice packs.
- 02Record the current temperature reading and the time — this helps us and your food-safety records.
- 03Do not keep resetting a tripping breaker; repeated resets can destroy a compressor.
- 04Check whether the unit has power and whether the isolator or plug is on before calling.
- 05Clear access to the plant, condenser or roof route so the technician can start work immediately.
- 06Keep cold room and freezer doors closed — every opening adds heat load we then have to remove.
Commercial emergency cover
Commercial clients on a maintenance agreement get priority dispatch, agreed after-hours rates and equipment history on file, which cuts diagnosis time significantly. For food businesses we also log temperature readings on arrival and departure for your food-safety records.
Emergency dispatch areas include Krugersdorp, Johannesburg, Sandton, Centurion, Midrand, Randburg, Fourways, Pretoria, Roodepoort, Rivonia, Edenvale, Menlyn, Soweto, Boksburg.
Emergency call-out questions
Dispatch request
Log a fault or request a quote
Give us the symptom, the equipment and the area. Our dispatch desk calls back to confirm the diagnosis approach, the call-out fee and the earliest verified technician slot.
- Telephone
- 069 268 0988
- info@reyds.co.za
- Message a technician
- Hours
- Mon–Fri 07:00–17:00 · Emergency call-outs 24/7